Frequently Asked Questions
What is Biomarks.ai?
Biomarks.ai is a secure workforce health intelligence platform that helps employers support a healthier, more productive workforce by turning health data into clear, actionable insights.
Who is Biomarks.ai designed for?
Biomarks.ai is designed for HR Managers and People & Culture teams, CEOs and founders, workplace wellbeing leaders, and compliance/legal stakeholders who want measurable wellness outcomes without exposing individual employee health data.
What data can employees upload into Biomarks.ai?
Employees can upload blood test reports, urine test reports, MRI/imaging reports, and other health-related documentation. Employees can also connect wearable devices such as Apple Watch and Oura Ring (optional).
Does Biomarks.ai integrate with wearables like Apple Watch and Oura Ring?
Yes. Biomarks.ai supports wearable connections (including Apple Watch/iWatch and Oura Ring) to enrich health insights with sleep, recovery, activity, and other wellness signals.
What insights does Biomarks.ai provide?
Biomarks.ai translates complex health information into easy-to-understand insights, helping identify workforce health trends and supporting more effective preventative wellness initiatives.
What is the Biomarkers A–Z library?
Biomarks.ai includes an educational biomarker library to help users understand key biomarkers across areas such as metabolic health, liver function, electrolytes, stress and aging, and other health categories.
Can employers see individual employee health records?
No. Employers and HR teams do not have access to individual employee medical records, biomarker results, test uploads, wearable data, or anything that could identify an employee.
What data do employers actually receive?
Employers receive only aggregated, anonymised workforce insights such as population health trends (e.g. “30% of workforce shows vitamin D deficiency risk”), participation rates, wellness program effectiveness metrics, and high-level ROI indicators.
Can employers use Biomarks.ai data for employment decisions?
No. Biomarks.ai is designed for wellbeing and preventative health insights only. It must not be used for hiring, termination, promotion, performance management, or any employment decisions.
Is employee participation voluntary?
Yes. Biomarks.ai is designed to support voluntary participation. Employees choose what to upload and whether to connect wearable data.
How is employee privacy protected?
Employee privacy is protected by encryption, strict access controls, and separation between employer-level reporting and individual health information. Employer analytics are anonymised and aggregated to prevent identification.
How do you anonymise and aggregate employee data?
Biomarks.ai aggregates data across participating employees to identify workforce-level trends. Employer reporting is structured to prevent access to, or inference of, individual-level results.
Is there a minimum number of employees required for reporting?
Yes. A minimum participation threshold typically applies before aggregated reporting is available to ensure anonymity—especially in smaller teams or business units.
Is employee health information secure?
Yes. Biomarks.ai is built as a secure platform, with encryption and privacy controls. Please refer to the Privacy Policy and Terms of Service for full details.
Is Biomarks.ai HIPAA compliant?
Biomarks.ai follows health-data security best practices. For exact compliance language and coverage, refer to the Privacy Policy and Terms of Service.
Does Biomarks.ai diagnose medical conditions?
No. Biomarks.ai does not diagnose conditions or provide medical treatment. It provides educational insights and trend analytics. Employees should consult qualified healthcare professionals for medical advice and diagnosis.
Can employees delete their data?
Yes. Employees remain in control of their data and can request deletion in line with the platform policies and Privacy Policy.
Do employees need wearables to use the platform?
No. Wearables are optional. Employees can still upload blood, urine and imaging reports and benefit from insights without connecting any devices.
How often should employees upload tests or scan data?
It depends on personal goals and clinical advice. Wearables (if connected) can stream data continuously, while lab tests are typically uploaded periodically (e.g. annually or semi-annually), and imaging such as MRI may be uploaded as needed.
What makes Biomarks.ai different from a typical wellness program?
Traditional wellness programs often rely on surveys or generic content. Biomarks.ai supports a more measurable approach using biomarker-driven insights and anonymised workforce analytics to guide program design and track outcomes over time.
Do we need internal clinical staff to use Biomarks.ai?
No. Biomarks.ai is designed for HR teams and employers without medical teams. It focuses on workforce trends and program effectiveness, not clinical management.
Can Biomarks.ai integrate with our HR platform, benefits provider, or wellness partner?
Biomarks.ai can align with broader HR and benefits strategies. If you need specific integrations (HRIS, benefits platforms, EAP, wellness vendors), these can be discussed during onboarding.
Can we run Biomarks.ai alongside our existing wellness provider?
Yes. Biomarks.ai complements existing wellness initiatives by adding measurable health trend insights to improve targeting and demonstrate program effectiveness.
How long does implementation take for an employer?
Most employers can implement quickly. A typical rollout includes employer setup, employee onboarding communications, privacy and participation guidance, and a reporting cadence aligned to wellbeing goals. Larger organisations can roll out in phases.
Can Biomarks.ai support remote and hybrid workforces?
Yes. Biomarks.ai is well suited for distributed teams because employees can participate digitally from anywhere.
What does success look like for HR teams using Biomarks.ai?
Success typically includes higher wellness participation, improved wellbeing and retention, reduced preventable absenteeism, smarter benefits allocation, and clearer measurement of wellness program impact over time.
What does Biomarks.ai cost?
Pricing depends on your organisation and platform tier. Please refer to the Pricing page or contact the Biomarks.ai team for a tailored quote and rollout plan.
Do you offer demos or onboarding for HR teams?
Yes. Biomarks.ai supports onboarding and can provide a demo for HR teams, leadership and compliance stakeholder
